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Customer Service Rep - IL (posted 2/20/2025)
Expanding direct mail marketing and printing company in the Chicago area is hiring an experienced Print CSR to join their team.
Responsibilities include;
Serve as the liaison among all departments and clients on highly specialized commercial and direct mail printed projects.
Compare estimates to client purchase orders, advise of any discrepancies and ensure that costs are adjusted as required.
Coordinate pre-production planning meetings as projects come in to ensure they will be produced efficiently, effectively and on time.
Create accurate press layouts per estimated running specifications.
Prepare job tickets with comprehensive instructions, and distribute copies to all departments.
Track deliveries and samples.
Create purchase orders for outside services required per the estimates and forward them to the proper authorized purchasing manager for approval.
Coordinate the ordering of dies, packaging, cartons or any other materials needed.
Review proofs and correct errors prior to releasing to clients for approvals.
Provide proofs as mock-ups for the bindery and plant to follow for finishing.
Obtain final signed off approvals from clients before releasing job into production.
Collect all data and job tickets at completion of project and submit to accounting for billing with any additional information required to accurately close out job within 48-hours of completion.
Qualifications include:
Minimum 3 - 5 years inside account management or customer service experience in the printing industry.
Working knowledge of the entire printing process. Mailing a plus.
Excellent project management skills and attention to detail.
Strong communication skills.
Able to multi-task and to work in a fast-paced environment.
Proficient on MSO.
Great career opportunity with company in expansion mode.
Starting salary range $70,000 - $80,000 + benefits, HSA, vacation, PTO, transportation credit, and 401k match.)
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Estimator - IL (posted 2/20/2025)
Expanding direct mail marketing and printing company in the Chicago area is hiring an experienced Print Estimator to join their team
Job Responsibilities:
Produce timely and accurate estimates for print and mail jobs.
Read and review specifications presented by Customers or Sales Representatives and resolving discrepancies.
Determine which combination of equipment will produce the job most efficiently and price the job accordingly.
Ensure jobs are estimated to meet Customers’ expectations, advising of any deviations needed and making suggestions for best efficiency.
Work with outside vendors to outsource work and negotiating prices for work performed.
Qualifications include:
3-5 years estimating experience with sheetfed and web/web in-line, print/bindery and letter shop/direct mail preferred. Print estimating experience required.
Associate or Bachelor degree preferred.
Take directions well and follow through on assignments
Proficient with Word and Excel required.
Prior experience with an ERP. Working knowledge of Print Stream a plus .
Must be able to calculate figures and amounts such as discounts, interest, commissions, percentages, area and volume and apply concepts of basic algebra and geometry.
Good problem-solving skills.
Must be able to interpret instructions furnished in written, oral, diagram, or spread sheet form and be able to develop a plan for pricing
Excellent communication skills.
Excellent project management skills.
Great career opportunity with company in growth mode.
Starting salary range $75,000 - $80,000 + benefits, HSA, vacation, PTO, transportation credit, and 401k match.)
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Customer Service Rep - TN (posted 2/19/2025)
Premier printing company in TN is very busy. Due to growth and expansion the company is searching to hire an experienced Print Customer Service Representative.
Responsibilities include:
Assist lead sales executives by managing the correspondence between the sales team and their clients.
Act as a liaison between the customer, sales reps and the internal production teams.
Oversee and manage the production of the job from order entry through shipping.
Coordinate communication between the sales reps, customers and manufacturing teams.
Satisfy the customer by delivering quality products with great services and value.
Document, follow-up, and disciplined support of deadlines and communication are critical.
Make sales calls to existing and prior clients to help generate new business.
Qualifications include:
Three years minimum experience in customer service, sales, and/or account management in the printing industry.
Technical knowledge in printing operations including prepress, press, and binding.
Working knowledge of magazine and/or catalog printing a plus.
Basic computer skills in Word and Excel.
Working knowledge of FileMaker a plus.
Strong verbal and written communication skills.
Excellent organizational skills are required.
Detail-oriented with the ability to multi-task efficiently and accurately.
Starting salary range $55,000 - $65,000 + company benefits, 401k and relocation assistance.)
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Pressroom Manager-Sheetfed - TN (posted 2/19/2025)
Premier sheetfed printing company in TN is busy. Due to client demand they are hiring a Pressroom Manager to oversee printing operations.
Responsibilities include:
Direct and lead 10 - 12 press operators on multiple 40" sheetfed presses.
Schedule and oversee jobs ensuring orders are produced on time according to client specifications.
Train, hire, and discipline pressroom employees as needed.
Schedule maintenance and preventative maintenance on presses.
Assist with troubleshooting press issues and repairs.
Order pressroom consumables materials and maintain inventories.
Work closely with vendors.
Work with plant and production managers to stay on schedule.
Occasionally operate press when someone calls in.
Qualifications include:
Minimum 3- 5 years' leadership experience in 40" sheetfed printing operations.
Minimum 7- 10 years' experience operating 40" sheetfed presses.
Excellent troubleshooting and mechanical skills.
Excellent communication and skills.
Strong leadership and mentoring skills.
Attention to detail and quality standards.
Experience ordering pressroom materials and working with vendors.
Experience using Lean Manufacturing or Continuous Improvement Practices a plus.
Excellent opportunity to work with company in growth and expansion mode.
Starting salary range $90,000 - $100,000 + benefits, 401k plan and relocation assistance.)
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Estimator - IL (posted 2/19/2025)
Leading flexible packaging company in IL is searching to hire an Estimator due to additional business.
Responsibilities include:
• Receives requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic & international customers as well as the sales team and distributors.
• Estimates material and labor costs based on analysis of customer specifications, pricing schedules for labor and materials, and historical data, and expedites job costing to customers as requested.
• Prioritizes and maintains the status of multiple on going projects.
• Conducts extensive detailed communication with customer engineers, manufacturing partners, and material suppliers.
• Recommends purchases as needed to meet or improve the production schedule.
• Analyzes post-production costs and uses data to inform future project estimates.
• Works within ERP system to search and review data, as well as input of information.
• Handles customer calls, including contacting customers to ascertain data omitted on orders, providing production status, coordinating special instructions and managing customer requests.
Qualifications include:
• 10+ years of manufacturing related experience and 3+ years Estimating experience in the printing industry; Flexible Packaging industry experience preferred.
• Previous ERP/MRP experience required, Radius MRP system experience a plus.
• Proficient in MS Office (Excel, Word and PowerPoint and Outlook) required.
• Strong organizational skills and ability to communicate and share knowledge with others.
• Works well with other departments in communication of timelines, priorities and resolving issues.
Excellent career opportunity with company in growth mode.
Starting salary range $80,000 - $110,000 + benefits, perks and 401k match.)
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Social Media Marketing Special - TN (posted 2/19/2025)
Leading printing company in TN is in growth mode. Due to expanding operations, the company is hiring an experienced Website Designer/ Social Media Specialist.
Responsibilities include:
Design and develop an e-commerce website to drive customer interaction and increase business.
Build a user-friendly website to purchase many different printed products offered by the company.
Use social media platforms to promote the company's offerings, drive on-line ordering, and increase company awareness.
Brainstorm new, unique ideas and direction for social content and marketing campaigns across various social media platforms, including TikTok, X, Pinterest, Facebook, YouTube, LinkedIn, and Instagram.
Utilize SEO research to select optimal hashtags and keywords, ensuring maximum visibility and engagement for all posts.
Qualifications include:
Bachelors degree in website design, website development, digital marketing, or social media advertising preferred.
Minimum 4 - 6 years' e-commerce website design and/or development experience.
Minimum 3- 5 years' experience in social media marketing.
A high level of social media experience with Facebook, Instagram, X, YouTube, LinkedIn, etc.
Enthusiastic about creating engaging social media content.
Creative with excellent brain storming skills.
Strong writing, communication, and visual storytelling skills.
Detailed and able to multi-task several on-going projects.
PC and Mac proficiency preferred.
Ability to work on your own.
Excellent career opportunity with company in growth mode.
Starting salary range $60,000 - $75,000 + benefits, 401k match and relocation assistance.)
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Press Operator-Sheetfed - VA (posted 2/18/2025)
Busy, high quality sheetfed printing company in VA is hiring an experienced Lead Offset Press Operator for 12 hour night shift.
Responsibilities include:
Lead the night shift sheetfed team in printing jobs meeting company quality standards while maintaining optimum speeds and minimal downtime.
Make ready 40" press for job runs to meet specifications, and/or press adjustments prior to production run to meet and maintain the quality specifications of the job.
Provide guidance and leadership to the sheetfed team to ensure tasks are completed on-time and effectively.
Assist pressroom manager and pressman with troubleshooting printing issues and QC sign offs.
Train, develop and motivate team members.
Assist pressroom manager and maintenance in the upkeep of machine activity logs and part usage logs
Work with the pressroom manager and plant manager on continuous improvement projects.
Qualifications include:
Minimum 7 -1 0 years' experience operating multi-unit 40" sheetfed offset presses.
Excellent troubleshooting and problem-solving skills.
Experience using Continuous Improvement Methods to increase efficiency and reduce waste.
Strong leadership and mentoring skills.
Excellent communication skills.
Press employee training experience.
Team building skills.
UV experience a plus.
PC proficient (basic skills).
Able to work 7pm - 7am night shift 3 -4 nights/week.
Starting hourly rate $30 - $38 + shift differential, benefits, 401k match and relocation assistance.)
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Press Operator-Sheetfed - IL (posted 2/12/2025)
Leading high quality sheetfed and digital printing company in the Chicago area is hiring experienced Lead Sheetfed Press Operators for 2nd and 3rd shifts.
Responsibilities include:
Lead press crews in the efficient operation of sheetfed offset presses.
Make ready, operation and maintenance of multi unit 40" sheetfed offset press.
Check print quality throughout the runs.
Read and interpret job orders.
Print quality products on schedule meeting or exceeding client expectations.
Train press employees when requested to.
Troubleshoot and provide solutions to press problems as they occur.
Adhere to all SOP and quality standards.
Take part in client press okays.
Qualifications include:
Minimum of 5 - 7 years' experience operating multi-unit 40" offset sheetfed presses such as Heidelberg, Komori, Man Roland, etc.
UV experience a plus.
Attention to detail and accustom to printing high quality work.
Strong mechanical and troubleshooting skills required.
Good eye for color and registration.
Strong leadership and mentoring skills.
Excellent communication skills.
Team and individual contributor.
Able to work 2nd or 3rd shift.
Great opportunity to work for busy printing company in growth mode.
Starting hourly rate $30 - $34 + health benefits, 401k match, and transportation cost assistance.)
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Press Operator-Heatset Web - IL (posted 2/12/2025)
Busy heatset web commercial and direct mail printing company in the Chicago area is expanding operations on the night shift. The company is hiring 1st Web Offset Press Operators for 2nd & 3rd shifts.
Responsibilities include:
Read and interpret job orders.
Set up, operation and maintenance of full size Goss Sunday Web Press.
Continually check registration, color, and quality during shift making adjustments as needed.
1st press operator will lead press crews and advise on production issues.
Maintain press and work areas.
Work closely with pressroom shift supervisor on schedule and jobs requirements.
Qualifications include:
Minimum 5- 7 years' experience operating full size heatset web presses.
Good eye for color, registration and overall print quality to meet and/or exceed client expectations.
Direct press crews and advise on any necessary adjustments during press runs.
Good communications skills are required.
Attention to detail.
Team player.
Able to work 2nd or 3rd shifts; 2 - 10 pm or 10pm - 6am.
Starting hourly rates: $30 - $34/hr. + company benefits, 401k match and transportation cost assistance.
Excellent opportunity with established, privately owned printing company in expansion mode.)
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Fulfillment Coordinator - IL (posted 2/12/2025)
Busy printing company in the Chicago area is hiring a Fulfillment Coordinator. This is a newly created position due to growth and expansion.
Responsibilities include;
Ensure e-commerce orders are processed and shipped with high level of customer service.
Address order exceptions and customer requests such as canceled orders, manual order entry, and international shipments.
Assist quality control department by inspecting orders and verifying order accuracy.
Assist in the completion of kitting job tickets with comprehensive instructions, and distribute copies to all departments as required.
Manage outbound and inbound logistics such as scheduling pickups, generating bills of lading, and sending advanced shipping notifications
Assist in inventory control responsibilities such as receiving material into the warehouse management system and processing returned orders
Track billable customer requests such as manual order entry, returns, cancellations, address changes, cycle counts, rework, and receiving
Assist with monthly program billing and ad-hoc kitting jobs.
Qualifications:
Strong project management skills.
Excellent communication skills
Comfortable in a fast-paced work environment.
Attention to detail.
Strong customer service skills
Proficient in Microsoft Excel
Starting salary range $55,000 - $60,000 + excellent benefits including transportation cost assistance and 401k match.)
Apply »
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Account Manager - IL (posted 2/12/2025)
Expanding direct mail marketing and printing company in the Chicago area is hiring an experienced Inside Account Manager to join their team.
Responsibilities include;
Serve as the liaison among all departments and clients on highly specialized commercial and direct mail printed projects.
Compare estimates to client purchase orders, advise of any discrepancies and ensure that costs are adjusted as required.
Coordinate pre-production planning meetings as projects come in to ensure they will be produced efficiently, effectively and on time.
Create accurate press layouts per estimated running specifications.
Prepare job tickets with comprehensive instructions, and distribute copies to all departments.
Track deliveries and samples.
Create purchase orders for outside services required per the estimates and forward them to the proper authorized purchasing manager for approval.
Coordinate the ordering of dies, packaging, cartons or any other materials needed.
Review proofs and correct errors prior to releasing to clients for approvals.
Provide proofs as mock-ups for the bindery and plant to follow for finishing.
Obtain final signed off approvals from clients before releasing job into production.
Collect all data and job tickets at completion of project and submit to accounting for billing with any additional information required to accurately close out job within 48-hours of completion.
Qualifications include:
Minimum 3 - 5 years inside account management or customer service experience in the printing industry.
Working knowledge of the entire printing process. Mailing a plus.
Excellent project management skills and attention to detail.
Strong communication skills.
Able to multi-task and to work in a fast-paced environment.
Proficient on MSO.
Great career opportunity with company in expansion mode.
Starting salary range $70,000 - $80,000 + benefits, HSA, vacation, PTO, transportation credit, and 401k match.)
Apply »
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Customer Service Rep - MA (posted 2/12/2025)
Privately owned and operated printing company in the Boston area is in growth mode. Due to client demand the company is hiring and experienced Print CSR to join their team.
Responsibilities:
Act as the liaison between the clients, sales and production keeping all parties up to speed on job order status and any changes that occur.
Service existing customers and take occasional calls from new customers.
Research and price repeat and new orders with existing vendors as directed by the salesperson or directly from clients via email or by phone.
Process orders electronically using in-house proprietary software.
Develop and maintain a knowledge base of the evolving products and services.
Qualifications:
Minimum 3 - 5 years' customer service experience in commercial or promotional printing.
Working knowledge of offset, digital and screen printing preferred.
Excellent client relationship building and maintaining skills.
Ability to prioritize, multitask, and work in a high paced environment.
Excellent communication skills.
Excellent attention to detail skills.
Positive and professional demeanor.
Proficient on MS Word and Outlook.
Starting salary range $65,000 - $80,000 + benefits and 401k match.)
Apply »
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Press Operator-Sheetfed - TN (posted 2/6/2025)
Premier sheetfed printing company in TN is busy. Due to expansion and work load the company is searching to hire a Lead Sheetfed Press Operators for 12 hour shifts.
Responsibilities include:
Read and interpret job orders.
Make ready, operation and maintenance of state-of-the-art 40" sheetfed offset press.
Print quality products on schedule meeting or exceeding client expectations.
Check print quality throughout the runs.
Troubleshoot press problems as they occur.
Work with pressroom supervisor on job schedules and time specifications.
Take part in client press okays.
Qualifications include:
Minimum of 5 years' experience operating multi-unit 40" offset sheetfed presses; experience on Heidelberg, Komori, Man Roland, Akiyama, KBA, etc.
Strong mechanical and troubleshooting skills required.
Able to work 12 hour shifts; days and nights available.
Good eye for color and registration.
Works well in a team.
Great opportunity to work for a state-of-the-art company in growth mode.
Starting hourly rate $30 - $34 + health benefits, 401k match, and relocation assistance.)
Apply »